Online Customer Portal
Useful Information
Opening hours:
FAQs and Support
How do I upload my requested documents?
Please supply digital copies (.pdf) if you have them. Otherwise scan or photograph the documents we've asked for and make sure all the important details are clearly legible
What kind of files can I upload?
You can upload .pdf, .jpg, .gif, .tif, etc
Can't view your Policy Documents?
If you're having difficulty viewing your policy documents you should install Adobe Reader
How do I upload my claim evidence?
Please supply photographs to support your claim and make sure all the important details are clearly visible.
What kind of files can I upload?
You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc.
Online Claims
If you want to speak to one of our Claims Handlers call us on 0344 840 9537
FAQs and Support
How do I upload my requested documents?
Please supply digital copies (.pdf) if you have them. Otherwise scan or photograph the documents we've asked for and make sure all the important details are clearly legible
What kind of files can I upload?
You can upload .pdf, .jpg, .gif, .tif, etc
Can't view your Policy Documents?
If you're having difficulty viewing your policy documents you should install Adobe Reader
How do I upload my claim evidence?
Please supply photographs to support your claim and make sure all the important details are clearly visible.
What kind of files can I upload?
You can upload .pdf files and standard image files: for example, .png, .jpg, .gif, .tif, etc.
Online Claims
If you want to speak to one of our Claims Handlers call us on 0344 840 9537
Your Security: 
Your information is secured with a 256 bit SSL connection provided by our technology partners Symantec and Verisign.
